Terms of service

RAFAEL VOSS — TERMS OF SERVICE

Last updated: September 2026

These Terms of Service govern your use of Rafael Voss and purchases made through rafaelvoss.com.

Rafael Voss is operated by Elevate Ridge LLC.

By accessing the website, creating an account, purchasing a product, or purchasing a Rafael Voss VIP Membership, you agree to these Terms of Service.

1. Eligibility

By using this website, you confirm that you are legally capable of entering into a binding agreement or are using the website with appropriate authorization.

You agree to provide accurate and current information when placing an order or creating an account.

2. Products and Availability

Products, sizes, colors, collections, pricing, and availability may change without notice.

We make reasonable efforts to display products accurately. Actual colors and appearance may vary slightly depending on lighting, photography, screen settings, and manufacturing characteristics.

We reserve the right to limit quantities or discontinue products where appropriate.

3. Orders

Submitting an order does not guarantee acceptance.

We may cancel, reject, or review an order when reasonably necessary, including in cases involving:

- Suspected fraud
- Incorrect pricing
- Inventory errors
- Payment authorization issues
- Incorrect customer information
- Unusual purchasing activity

If an order is canceled after payment has been successfully collected, the applicable amount will be refunded when appropriate.

4. Pricing and Payment

Prices are displayed in the applicable currency presented during checkout.

Applicable shipping charges, taxes, duties, or other charges may be displayed or calculated during checkout where applicable.

You agree to provide valid and authorized payment information.

5. Rafael Voss VIP Membership

The Rafael Voss VIP Membership is a recurring membership billed at $29.99 USD every 30 days until canceled.

By purchasing the membership, you authorize Elevate Ridge LLC to charge the payment method used at checkout according to the recurring billing terms presented at purchase.

Additional membership terms are described in the Rafael Voss Subscription & Cancellation Policy.

6. Returns and Refunds

Physical product returns and refunds are governed by the Rafael Voss Return and Refund Policy.

Membership refunds and cancellations are governed by the Rafael Voss Subscription & Cancellation Policy.

7. Shipping and Delivery

Shipping and delivery are governed by the Rafael Voss Shipping Policy.

Delivery dates are estimates unless expressly stated otherwise.

We are not responsible for delays caused by events reasonably outside our control, including carrier delays, customs processing, severe weather, incorrect addresses, or other transportation disruptions.

8. Customer Accounts

You are responsible for maintaining the security of your customer account and access credentials.

You agree to notify us if you believe your account has been accessed without authorization.

Member-only content, pricing, products, or benefits may not be shared, transferred, or misused.

9. Prohibited Use

You may not use Rafael Voss for unlawful, fraudulent, abusive, or unauthorized purposes.

You may not:

- Attempt to interfere with website security
- Access restricted areas without authorization
- Submit fraudulent transactions
- Misuse membership privileges
- Copy or exploit website content without authorization
- Use automated systems in a manner that disrupts website operation

10. Intellectual Property

Website content, branding, product presentation, photographs, graphics, designs, text, logos, and other materials associated with Rafael Voss are protected by applicable intellectual property laws.

No content may be reproduced, distributed, commercially exploited, or used without appropriate authorization.

11. Website Information

We make reasonable efforts to keep website information accurate and current.

However, errors relating to descriptions, pricing, availability, or other information may occasionally occur.

We reserve the right to correct errors and update information where necessary.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Elevate Ridge LLC will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products where such limitation is legally permitted.

Nothing in these Terms excludes liability that cannot lawfully be excluded.

13. Changes to These Terms

We may revise these Terms of Service from time to time.

The current version will be available on the Rafael Voss website.

Continued use of the website after applicable changes take effect constitutes acceptance of the updated terms where permitted by law.

14. Contact

Questions regarding these Terms of Service may be sent to:

contact@rafaelvoss.com

Elevate Ridge LLC
2659 W Sonora Ave
Tulare, CA 93274
United States